Hello
Diego Luiz Castro
COLD CALLING
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APPOINTMENT SETTING
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EMAIL OUTREACH
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PIPELINE GENERATION
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CRM PLATFORMS
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DIGITAL MARKETING
500,000+ DIALS MADE
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OUTBOUND SALES PERFORMANCE
500,000+ Dials Completed
Over the course of my sales career, I have completed 500,000+ outbound cold calls across B2B, B2C, and B2G campaigns, supporting 25+ companies in industries including healthcare, financial services, real estate, marketing services, home services, and technology.​
7,000+ Appointments Booked
I have generated 7,000+ qualified leads and booked appointments through high-volume prospecting and cold calling. These opportunities have been scheduled virtually, in person, and through live call transfers, connecting prospects directly with sales teams across multiple industries.
500+ Dials Per Day with Ease
I thrive in high-volume outbound environments and can consistently execute 500+ calls per day and more than 10,000 calls per month while maintaining effective conversations with prospects. Firm believer in the "numbers game" philosophy and not afraid to dial through the day.
SAMPLE CALL ROLEPLAY
Pitch & Closer
"I'm Not Interested"
WORK EXPERIENCE
2020 - Present
Upcall Inc.
Sales Development Representative
Work from home
- 500,000+ cold calls completed across 25+ industries in English, Spanish, and Portuguese
- Generated 7,000+ qualified appointments across 25+ industries
- Averaged over 500+ dials daily & 10,000+ Monthly
- Regularly the #1 Appointment Setter amongst the team
2016 - 2020
Inside Sales Representative & Appointment Setter
Massanutten Resort
McGaheysville, Virginia
- Over 300+ Leads Generated during time as Telemarketer setting appointments for people to take free timeshare tourS
- Promoted to Sales Rep and hit over $500,000+ in accrued timeshare resort sales as an Inside Sales Representative taking guests touring the resort through the property resulting in negotiating time shares for purchase
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2010 - 2016
​Door to Door Canvassing Manager
Mid Atlantic Construction of VA
Manassas, Virginia
Door to Door canvasser scheduling appointments for Free estimates for Home Remodeling company. Job required presentation skills and persuasion, as well as a well groomed appearance – Was promoted to Manager and had to hire & train as well
EDUCATIONAL BACKGROUND
2020 - 2024
SOUTHERN NEW HAMPSHIRE UNIVERSITY
M.S. in Marketing with a specialization in Digital Marketing
Manchester, NH
Masters Degree in Digital Marketing for course work that began April 6th, 2020 and was concluded on July 22nd, 2024. All course work was completed while working Full Time with Upcall Inc.
2014 - 2018
JAMES MADISON UNIVERSITY
B.S. in Communications with a specialization in Public Relations and a minor in Sociology
Harrisonburg, VA
Bachelors Degree in Communications with a specialization in Public Relations, and a minor in Sociology for course work that began August 18th, 2014 and was concluded on May 22nd, 2023. All course work was completed while working Full Time with Massanutten Resort
WIX WEBSITE DESIGN & ORGANIC LEAD GENERATION
Cleaning Services Website
Website and Social Media pages created for our small family run residential house cleaning business located in Harrisonburg, Virginia. Website has the capability to accept payments, and its main goal is to get potential customers to sign up for a free estimate by filling out the form located on the home page. Calls are scheduled from there for estimates and then redirected to the site for payment. Google my business page also created and ad campaigns for Facebook and Instagram to attract new customers.
OVER 800+ ORGANIC LEADS GENERATED FROM SOCIAL MEDIA & GOOGLE
Contact Me
Avenida Nossa Senhora de Copacabana 1032 - Rio de Janeiro, RJ - Brasil
Cell: +1 (571) 737-6747 | Diego.Castro@snhu.edu
